Privacy Policy

1. Introduction

Welcome to Hykazi.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our farm product delivery services.

By accessing or using Hykazi.com, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our policies and practices regarding your personal data.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal information:

• Identity Information: Name, username, or similar identifiers
• Contact Information: Billing address, delivery address, email address, and telephone numbers
• Financial Information: Payment card details (processed securely through our payment processors)
• Transaction Information: Details about products you have purchased and payment history
• Technical Information: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
• Profile Information: Your username and password, purchases or orders made by you, your preferences, feedback, and survey responses
• Usage Information: Information about how you use our website and services

2.2 Automated Data Collection

As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns. This helps us improve our website and deliver a better service.

3. How We Use Your Information

We use your personal data for the following purposes:

• To register you as a new customer
• To process and deliver your orders, including managing payments and collecting money owed to us
• To manage our relationship with you, including notifying you about changes to our services or policies
• To enable you to participate in features of our service when you choose to do so
• To improve our website, products, services, and customer relationships
• To recommend products that may interest you
• To comply with legal obligations
• To protect our rights, property, or safety, or that of our customers or others

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests don't override your rights and freedoms
• Legal Obligation: Processing is necessary for compliance with a legal obligation
• Consent: You have given consent to the processing of your personal data for specific purposes

5. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing, delivery services, and IT support
• Business Partners: Trusted third parties who help us operate our business and serve you
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

8. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Access: Request access to your personal data
• Correction: Request correction of your personal data
• Erasure: Request erasure of your personal data
• Object: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data
• Transfer: Request the transfer of your personal data to you or to a third party
• Withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data

If you wish to exercise any of these rights, please contact us. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

9. Cookies Policy

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.