Everything you need to know about our farm-fresh delivery service. Can't find your answer? Contact our friendly team.
Our farm-to-door delivery operates Tuesday through Saturday. You can select your preferred delivery day during checkout. We deliver within specific time windows (morning: 7-11 AM, afternoon: 1-5 PM, evening: 6-9 PM). For rural areas, we have dedicated delivery days to ensure optimal freshness of your produce.
We've cultivated relationships with over 40 small-scale farmers within a 150-mile radius. Every producer in our network adheres to our strict quality and sustainability standards. We personally visit each farm quarterly to ensure they're maintaining our earth-friendly growing practices. Our transparent supply chain means you can view the origin of each item in your basket – down to the exact field where your carrots were harvested!
Absolutely! Unlike rigid subscription boxes, Hykazi puts you in control. Start with our curated seasonal basket, then add or remove items as you please. Have a tomato aversion? Swap them for extra bell peppers. Planning a dinner party? Double up on those heirloom potatoes. Our system remembers your preferences, making future customizations even easier. You can modify your basket up until 48 hours before your scheduled delivery.
No worries! Our EcoKeep packaging keeps your produce fresh for up to 12 hours after delivery. Simply indicate your preferred drop-off spot in your delivery instructions (porch, side door, with building concierge). Our thermal bags with recycled ice packs maintain optimal temperature even on summer days. For apartment dwellers, we offer secure locker delivery options in select buildings. You'll receive real-time tracking and a photo confirmation once your basket arrives.
We offer three flexible subscription tiers: Sprout (weekly), Harvest (bi-weekly), and Seasonal (monthly). Each tier comes with increasing discounts and perks. There's no long-term commitment - pause, skip, or cancel anytime with zero penalties. Prepay for 3, 6, or 12 months to unlock additional savings. All plans include free delivery and access to our Seed-to-Table recipe archive. First-time subscribers enjoy a 20% welcome discount and a complimentary jar of our famous wildflower honey.
The Hykazi difference is measured in hours, not weeks. While supermarket produce travels an average of 1,500 miles and spends 7-14 days in transit, our farm goods travel less than 150 miles and reach your door within 24-48 hours of harvest. This "living freshness" approach means superior flavor, texture, and nutritional value. Our farmers grow for taste rather than shelf-life, selecting heritage varieties prized for flavor rather than shipping durability. You'll taste vegetables as nature intended - the way your grandparents remember them.
Absolutely! While many of our partner farms are certified organic, we also work with small-scale farmers who follow organic practices but haven't completed the costly certification process. We call these "beyond organic" producers. Each item in our catalog is clearly labeled: Certified Organic, Beyond Organic (no synthetic inputs but not certified), or Responsibly Grown (minimal interventions when necessary). Our rigorous testing program screens for pesticide residues, ensuring everything we deliver meets or exceeds organic standards.
We're fanatical about reducing waste. Our innovative packaging system uses compostable plant-based materials, including cornstarch-derived bioplastics and mushroom-fiber insulation. Our signature green delivery totes are made from recycled ocean plastics and designed for hundreds of reuses. We collect all packaging materials during your next delivery for proper composting or recycling. Through our circular model, we've diverted over 28 tons of plastic from landfills last year alone. Our delivery routes are optimized for minimal carbon impact, and our fleet is transitioning to electric vehicles by 2025.
Your dietary needs are our priority. Our platform allows you to create a personalized allergen profile, automatically filtering products containing your specified allergens. We offer specialized baskets for various dietary preferences: Plant-Forward, Keto-Friendly, Gluten-Conscious, and Low-FODMAP. Our processing facility maintains strict protocols to prevent cross-contamination, with dedicated equipment for allergen-free preparation. Every product in our catalog features comprehensive ingredient listings and nutritional information, empowering you to make informed choices.
We stand behind our farm-fresh promise with our "Garden-Fresh Guarantee." If any item doesn't meet your expectations for freshness or quality, simply snap a photo within 24 hours of delivery and submit it through our app. We'll immediately credit your account - no questions asked. For subscription members, we offer additional flexibility with our "Skip Anytime" policy. Traveling unexpectedly? Pause or reschedule deliveries up to 48 hours before your scheduled delivery with zero penalties.
Welcome to Hykazi — where nature's bounty meets your doorstep in its most authentic form. Like a whispered secret among the rustling fields, our story began with a simple dream: to bridge the widening gap between those who cultivate the earth's gifts and those who savor them.
Born amidst the rolling countryside, Hykazi sprouted from the realization that modern food chains had created a vast canyon between farmer and plate. We witnessed firsthand how sunlight-bathed produce would lose its soul traveling through endless distribution networks, arriving at tables as mere shadows of their former vibrant selves.
To weave a tapestry of connections between small-scale farmers and urban tables, delivering nature's freshest treasures while nurturing the hands that tend the soil. We don't just deliver food; we deliver stories, heritage, and the unmistakable taste of countryside devotion.
Each Hykazi delivery carries more than just farm-fresh produce—it carries the morning dew still clinging to leafy greens, the patient dedication of generational farming knowledge, and the uncompromising commitment to keeping food as nature intended: honest, clean, and bursting with life.
Supporting farming practices that whisper to the soil rather than shout at it.
Nurturing relationships where farmers receive the recognition their craft deserves.
Delivering products with untarnished flavor profiles and nutritional integrity.
Unlike conventional delivery services that treat food as mere cargo, we orchestrate a symphony of timing, temperature, and care. Our logistics dance is choreographed to preserve every nutrient, every fragrance note, and every texture that makes farm-fresh food an experience rather than just sustenance.
At Hykazi, we've cultivated an ecosystem where transparency isn't just a buzzword—it's the soil in which our entire operation grows. When you choose our farm-fresh deliveries, you're not just ordering food; you're subscribing to a philosophy that honors the ancient rhythm of seasons, the wisdom of traditional farming, and the revolutionary idea that the shortest distance between farm and fork creates the most extraordinary culinary experiences.
Join us as we rewrite the narrative of food distribution—one basket of sun-kissed treasures at a time. Because when the journey from soil to plate is honored, every meal becomes a celebration of what food was always meant to be.